About the Shared Services Leadership Coalition

SSLC Mission Statement and Guiding Principles 
SSLC is a non-partisan, non-profit organization dedicated to advancing the government’s implementation of shared services business models to improve government efficiency and effectiveness.  

We promote a marketplace where government and industry service providers can fairly compete to best deliver capabilities to government customer agencies that fully realize the transformative business value of shared services to enable continuous modernization in service delivery.  

We also promote immediate actions to accelerate the government’s adoption of shared services to more fully and rapidly address 21^st Century challenges.  More specifically, we advocate for a government-industry shared services ecosystem where: 

1. Shared services are:
   • The default delivery model for mission delivery and support services common to multiple agencies throughout the government. 
   • Defined based on a clear set of facts regarding what exists, what is intended to be achieved, and how desired outcomes will be realized. 
   • Designed to government-defined standards in alignment with Federal regulations, Federal policies, industry best practices and leading technologies. 
   • Managed to promote and track important measurable outcomes, including efficiency, effectiveness and customer experience. 
   • Delivered in an open marketplace accessible to qualified government and industry service providers, promoting innovation and predictable price models for customers. 

2. A transformation vision and roadmap to achieve full operational capability of Federal shared services, including policy, investment strategies and return on investment are well defined and supported by Congressional and Executive Branch leaders.

3. All agencies participate in the shared services marketplace and support more effective agency-wide and government-wide decision-making to enable the seamless and secure delivery of shared services wherever opportunities are identified.
4. All government and industry providers are encouraged and incentivized to leverage commercial investment to keep offerings continuously modernized and delivering value at industry-leading performance levels.  

How SSLC Promotes Shared Services
SSLC supports accelerated implementation of shared services in government by: (1) educating the government about how shared services work and deliver value to employees and citizens; (2) providing technical assistance to help government modernize successfully; and (3) advocating policies to accelerate shared services modernization. 

SSLC’s Value Proposition for Members and Stakeholders  
SSLC is a community of government and industry leaders who share a passion for accelerating the pace of shared services implementation and government modernization.  SSLC provides opportunities for leaders to build relationships, learn from each other and become shared services evangelists, thereby creating through their combined efforts a force multiplier for cultural change necessary to sustain government-wide transformation.